Help from the watchtower
Support
Need help? Email support@doomwarden.app. Include your iPhone model and iOS version. Please don't send screenshots that show private notifications or personal information.
Screen Time permission is denied
- Open Doom Warden.
- Open Settings.
- Open Access & Presence.
- Follow the repair step shown for Screen Time.
You can also review Family Controls access in the iPhone Settings app.
A selected app is not blocked
Check that Family Controls access is approved, the app or category is still selected in the Guard group, the group has a daily limit, hard shielding is enabled, and the limit has been reached.
If the problem continues, restart your iPhone and repeat the test with one Guard group.
The shield button closes the app
That's expected on the release SDK. Tap Close blocked app, then open the Doom Warden catch notification to continue the redirect. A daily shield stays active until midnight unless you disable or remove the limit.
Restore a purchase
- Open Doom Warden Settings.
- Open Profile & Plan.
- Open View subscription.
- Choose Restore purchases.
Use the same Apple Account that made the original purchase.
Cancel or manage a subscription
Open Doom Warden Settings → Profile & Plan → View subscription, then choose Manage subscription. You can also manage subscriptions in your Apple Account settings.
Deleting Doom Warden or deleting local data does not cancel a subscription.
Delete local data
- Open Doom Warden Settings.
- Open Profile & Plan.
- Choose Delete local data.
- Confirm the deletion.
This removes Doom Warden plans, history, settings, and progress stored on the device.